Privacy Policy

1. Introduction

MVP-IQ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at mvp-iq.com (the "Service").

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and profile details you provide when creating an account.
• Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card information on our servers.
• Content You Submit: Videos, feedback, and other content you upload or share through the Service.
• Usage Data: Information about how you interact with our Service, including pages visited, features used, and session duration.
• Device Information: Browser type, operating system, and device identifiers.

3. How We Use Your Information

• Provide, operate, and maintain our Service
• Process transactions and send related information
• Send you appointment confirmations, reminders, and feedback notifications
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve our Service
• Detect, prevent, and address technical issues or fraud

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Mentors: Your name, email, and submitted content are shared with mentors you engage with for feedback and coaching sessions.
• Service Providers: Third-party vendors who assist us in operating our Service (e.g., Stripe for payments, Google for calendar and email, Supabase for data storage).
• Legal Requirements: If required by law, regulation, or legal process.

5. Data Security

We use commercially reasonable security measures to protect your information, including encryption in transit (HTTPS) and secure storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us at support@mvp-iq.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise these rights, contact us at support@mvp-iq.com.

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking or advertising cookies.

9. Children's Privacy

Our Service is intended for users who are at least 13 years of age. If you are under 13, you may only use the Service with the involvement and consent of a parent or guardian. We do not knowingly collect personal information from children under 13 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@mvp-iq.com